While Walmart and so many other employers tell us that they cannot remain profitable and provide good pay and benefits for their employees, one employer has been thriving while providing pleasant working conditions and generous perks for their employees. Mitchell Gold and Bob Williams say that it has been well worth the cost of those perks translating to more productive employees — who are healthy and show up for work — with a much lower absentee rate than comparable businesses.
The company, which they founded in 1989, is based in Taylorsville, North Carolina — hardly the place where one would expect two gay men to set up shop — but their furniture has made both men very wealthy and is of a quality that has made it the official furniture of “The Good Wife” legal drama on CBS.
From the beginning, they sought to make their factory a place where employees would be comfortable and enjoy working. They introduced air conditioning to the factory floor at a time when no one was willing to take on the expense of doing so, even though summer heat in the south is brutal.
Since then they have provided other perks for their employees such as free health clinics, a concierge service, a gourmet cafe instead of the typical industrial cafeteria, a gym and on site day care. These services for their employees are all provided either free of charge or at cost.
Of course the right thing also instills loyalty in an employee, A man who is treated as a human being who has worth by his employer is much more likely to do his absolute best on the job and remain loyal to the company. Those things translate into profitability for the company as well. Gold and Williams company does $100 million a year in sales.
Theirs is a business model that other employers would be well advised to emulate, they are doing it right.
Watch them explain their philosophy in the video below from CBS.