Morton’s Steakhouse in Nashville, Tennessee has amazing food. If you don’t believe it, read the Yelp reviews. The opinion that their food is awesome is practically unanimously agreed upon. Oh, the negative reviews? Well, that’s another thing.
This past weekend, a party of sixteen people were finishing up a $2,000 company Christmas dinner at Morton’s when Robert Chambers, a chemotherapy patient who is sensitive to the cold, put on a wool cap when he got a bit chilly. As a member of the party Amanda W. (who thinks the food was FANTASTIC) explained on Yelp, when her husband’s boss “put on a wool beanie in the restaurant to keep warm, he was immediately asked to remove it… which he did.” She added,
“When his family mentioned his condition and questioned the treatment from Catrina, the assistant manager, they were told he could wear it if he presented a doctors’ note… or if we had given them previous notice so we could be accommodated elsewhere.”
Another member of the party, Jason M, added in his Yelp review that,
“After the rest of us complained — get this — MORTON’S CALLED THE POLICE ON US. We were not unruly, and quite civil given the absolute rudeness of the management. I was told by a manager that the police officer was just casually patrolling the area and came in, but I was told later that was a total lie.”
Morton’s, despite multiple accounts mentioning that staff was informed of his condition, issued an “apology” via Facebook and informed the public that as a face-saving measure they will be donating the amount of the party’s check to St. Jude’s Children’s Hospital–apparently assuming that a tax deduction would save them from the public’s ire. According to the restaurant, the victim of the establishment’s treatment has “fully” accepted the apology:
The victim’s Facebook page confirms the story, though “fully accepted,” seems to be a stretch. Mr. Chambers has indicated that he accepted their apology because he has more important battles to fight–you know, like cancer.
Watch this video on the incident, if you please: